Refund policy

Refund Policy

Last updated: 19/9/2025

Due to the nature of our home fragrance products, we do not accept returns, exchanges, or issue refunds. All sales are final.

Please review product details carefully before placing an order.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, contact us at laurensscentsations20@gmail.com within 48 hours of delivery, with photos of the issue. We will review your case and work with you to find a suitable solution.